FREQUENTLY ASKED QUESTIONS
Your Questions Answered by ALTA Recycling
At ALTA Recycling, we’re committed to transparency, efficiency, and sustainability. Whether you’re new to recycling and waste solutions or a long-time industry partner, here are answers to some of the most common questions we receive about our services.
Waste and Recycling Services
Brokerage and Material Marketing Services
Document Destruction
Logistics Service
Contact and Support
GENERAL QUESTIONS
What does ALTA Recycling do?
ALTA Recycling is a full-service waste and recycling consulting firm. We specialize in waste stream analysis, recycling brokerage, equipment solutions, document destruction, and sustainability-driven waste recovery programs. We serve clients across industries nationwide.
Where are you located?
Our corporate office is located in Bensenville, Illinois. However, we serve clients throughout the Midwest and across the United States through our extensive network of logistics and processing partners.
Who are your typical clients?
We work with a wide range of industries including retail, manufacturing, healthcare, logistics, municipalities, and educational institutions. From single-location businesses to national enterprises, our services are scalable and customized.
Waste and Recycling Services
What types of materials can you help us recycle?
We handle a wide variety of recyclables including corrugated cardboard (OCC), mixed paper, office paper, plastics (HDPE, PET, shrink wrap), metals, wood, food waste, and more. We also assist with hard-to-recycle and non-traditional materials.
Can you help with landfill diversion goals?
Absolutely. Our team specializes in building zero-waste and landfill diversion strategies tailored to your organization’s sustainability goals and reporting needs.
Do you offer waste and recycling audits?
Yes. Our consultants provide on-site and remote waste stream audits to assess current processes, identify inefficiencies, and recommend cost-saving and sustainable improvements.
Can you manage our recycling program for multiple locations?
Yes. We specialize in developing and managing recycling and waste programs for multi-site organizations, ensuring consistency, compliance, and consolidated reporting.
Brokerage and Material Marketing Services
What is a recycling brokerage service?
Our brokerage team helps clients market their recyclable commodities—like paper, plastics, and metals—to end markets, mills, and processors. We negotiate the best rates, coordinate logistics, and ensure transparent reporting and timely payment.
Do you offer transparent reporting?
Yes. All brokerage and recovery services include detailed reporting to track volumes, revenues, and environmental impact—perfect for sustainability and ESG reporting.
Document Destruction
Is your document destruction service secure and compliant?
Yes. We offer HIPAA, FACTA, and GLBA-compliant document destruction. All jobs include a Certificate of Destruction and secure handling throughout the entire process.
Do you offer one-time purge services or only ongoing pickups?
We provide both. Whether you need a one-time file cleanout or a regularly scheduled shredding service, we offer flexible solutions to fit your needs.
Logistics Service
Do you handle transportation and pickups?
Yes. We manage freight and logistics for recyclable commodities and waste materials nationwide. From single pickups to regular service routes, we coordinate efficient and cost-effective hauling.
How quickly can services be set up?
In most cases, we can assess your needs and begin service within 1–2 weeks, depending on the scope and location.
Contact and Support
How do I get started?
You can fill out our contact form on our website, email us at info@theprigroup.com, or call (630) 477-4040. An ALTA Recycling team member will be happy to discuss your needs and develop a custom solution.
What sets ALTA Recycling apart?
We’re your strategic partner. Our independence allows us to advocate for your bottom line, deliver tailored solutions, and focus on long-term value instead of transactional service.