frequently asked questions
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Do you have any décor restrictions?
We want your celebration to reflect your unique style, so we’re flexible when it comes to décor. That said, to help keep our venue beautiful and safe for all, we kindly ask that you avoid the following: confetti, open flames, glitter or small gems, rice or aisle runners, bubbles or sparklers. *Cold sparks provided by your DJ are allowed. Balloons are welcome! Just make sure they don’t contain confetti, glitter, or small gems inside.
If you have any specific décor ideas or questions, we’re happy to chat and help bring your vision to life while keeping within our guidelines.
Where can my guests park?
We have ample parking options for you and your guests! There is a public parking lot at the end of Division Street, as well as a parking garage on the corner of Highland and Spring Street, all free of charge!
Do you allow live music?
Due to the likeliness of there being another event on the adjacent floor, we would love to keep live music and bands to a minimum. A live band must be pre-approved by Marilyn only on dates with no other events scheduled. We do allow live, acoustic instruments to be included in ceremony music!
Do you allow outside alcohol?
We do not allow outside alcohol in any portion of the venue except the apartments. Once check out time for the apartment comes, all excess alcohol must be removed and may not be brought into the venue or any of the suites. The bar offers alcohol options specifically for these rooms, if requested.
Do you have any restrictions on vendors?
All vendors must be licensed and insured for safety purposes. We have a list of multiple preferred vendors for every aspect of your special day. While we feel that our preferred vendors can provide you with the best possible experience, you can also use the vendor of your choice. Caterers must be all-inclusive and provide tableware, linens, bussing/clean-up and garbage removal or a third-party service staff must be hired to do so, which we can easily assist you with.
Do you allow dogs?
We love dogs and welcome them for their special moments like ceremonies!
We do not allow dogs in the apartments in order to limit possible allergens to future guests.
How often do we meet with you?
We bring you back into the venue for meetings a few times between booking and the big day. This way we can get all of the details needed to create an amazing day! You can always reach out to us with questions and we are happy to meet with you and your vendors to make sure everyone is on the same page.
What amenities are offered?
Our most popular amenities are as follows: dance floor options, customizable layout options, on-site staff, open-vendor policy, complimentary WIFI, caterer’s prep kitchen, bar packages, state-of-the-art sound system, ample free parking, space for 60+ tables, lounge areas, and we are insured and bonded.
Other important information
Ceremonies on the 2nd floor must take place between 2:30 and 4:00 PM
Ceremonies on the 3rd flood must take place anytime after 4:45 PM
This ensures we do not have any overlapping during such a special time
Floor plans and timelines must be finalized 30 days from the event date
Absolutely no vaping or smoking anywhere inside the building
Vendors must use the freight elevator, accessible from Division Street
Guests who threaten staff, cause damage to property, or become unruly will be removed immediately by security.
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ADDRESS
168 E Highland Ave, Elgin, IL 60120